Ticket Scanning

Scanfast: Camera not working on Android phones?

If you are seeing this error message on your Andriod phone when trying to use Scanfast, follow the below steps…

Ticket Scanning (Scanfast)

CAN I USE MY SMARTPHONE TO SCAN IN GUESTS Turn your Smartphone into a Ticket scanner DOWNLOAD / PRINT OFF…

Scanfast FAQ & Troubleshooting

How do I charge my device? You can charge your iOS device with an appropriate USB cable. If you are…

Scanfast Settings

This section allows you to adjust the behaviour of the scanner. We recommend leaving all of these options at the…

Scanning Settings

From the main scanning screen, tap the gear icon in the top right to access Scanner Settings. This menu allows…

Live Onsite Scan Stats

This section displays a quick snapshot of useful information about all downloaded events, as well as the number of successful…

How To Search Customers Using Scanfast

Search with Scanfast Use the Search tool to locate scan data for customers, attendees, orders, IDs and barcodes. After locating an order,…

Getting Started with ScanFast (iOS | Android)

You may also find the below articles relevant. Scanfast FAQ & Troubleshooting Scanning with the iOS Camera Live Onsite Scan…

Scanning with the iOS Camera

You may also find the below articles relevant. Scanfast FAQ & Troubleshooting Live Onsite Scan Stats How To Search Customers…

Scanning with a Linea Pro Attachment

Download your tickets before you attempt to scan. Please make sure you have followed all of the instructions in Section…